Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > HTTPS?
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Tried this, didn't work. Thanks for your reply.
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Just tested something: if I open an incognito window and paste the link for the Voobly clan website, it will not work. However, when I remove the s from https, it does work. I assume this is a big clue for what the issue is.
Edit1: this only worked once. It's not allowing me to enter the clan website again even after removing the s from https
remove the www. from the url and it will work. like this: es.voobly.com not www.es.voobly.com
to get the wildcard TLS certificate working
Edit1: I should note that it automatically replaces the www. even after removing it. Is there some way to make it stop doing that?
if you click the above links they work
or
add the https : https://es.voobly.com/
they work. try another browser.
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I tried in Internet Explorer and Google Chrome. When I enter the address without the https or www., it forcibly adds it back.
show me the link that doesnt work for you.
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I am clicking on my clan's hyperlinked address from my Voobly profile to get to this page. I've also tried manually inputting the address the way you are saying it should be. Still not working.
Thanks for your help so far.
works for me
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Please see below the screenshots which may provide a clue relating to Security Certificates:
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The first screenshot shows that "Windows does not have enough information to verify this certificate.". This is coming from the page where I am getting the error (i.e. the Voobly clan page). The second screenshot apparently shows a certificate which can be verified by Windows. Of course, the second screenshot is of a functioning Voobly page (i.e. www.voobly.com).
ok
if it was just f/fox i would say reset it. had to do that myself on one occasion but as your getting it on all browsers i dont know.
turning a f/wall off doesnt stop it oddly. you would need to stop it loading. i see you are using win10, try resetting everything to default.
if your logging in from work it may be something on your employers side.